Privacy Policy

 Effective Date: August 26, 2025 

 Last Updated: August 26, 2025 

Continental Insurance Agency, Inc. (“CIA Protects,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information when you visit our website, www.CIAprotects.com.

By using this Site, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Voluntarily

• Name, email address, phone number, mailing address.
   
• Business information, such as company name, employee count, and revenue (if you request a commercial insurance quote).
   
• Any information you include in forms, emails, or uploads (such as policy documents).
   

b. Information Collected Automatically

• IP address, browser type, operating system.
   
• Pages visited, time spent, and referring website.
   
• Cookies or similar technologies for site functionality and analytics.
   

2. How We Use Your Information

We use the information collected for purposes including:

• To provide insurance quotes, services, and customer support.
   
• To communicate with you about your requests, policies, and updates.
   
• To improve our website, marketing, and customer experience.
   
• To comply with legal and regulatory obligations.
   

3. How We Share Your Information

We do not sell or rent your personal information. We may share it only:

• With insurance carriers and business partners for the purpose of providing insurance quotes and servicing policies.
   
• With service providers who perform functions on our behalf (e.g., website hosting, email delivery).
   
• As required by law, regulation, or legal process.
   

4. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain personal information as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights (Maryland Residents)

Under Maryland law and applicable U.S. privacy principles, you may:

• Request access to the personal information we hold about you.
   
• Request corrections to your personal information.
   
• Request deletion of your personal information, subject to legal or contractual restrictions.
   

To exercise these rights, contact us at:
📧 info@ciaprotects.com | 📞 (410) 540-9999

7. Children’s Privacy

This Site is not directed toward children under 13, and we do not knowingly collect information from them.

8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Effective Date” above will be revised. Continued use of the Site after changes indicates acceptance of the updated Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Continental Insurance Agency, Inc.
7421 Washington Blvd
Elkridge, MD 21075
📧 info@ciaprotects.com
📞 (410) 540-9999